Shipping policy
Thank you for shopping with SWAGR.IN. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy carefully to understand how we process, ship, and deliver your orders.
1. Order Processing
- Orders are processed within 1–3 business days (Monday to Friday) after payment has been successfully received.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, sales, or product launches, processing times may be slightly longer.
2. Shipping Methods
We partner with trusted courier services to ensure reliable delivery across India.
Depending on your location, your order may be shipped through one of our logistics partners, including:
- Delhivery
- Blue Dart
- DTDC
- Xpressbees
- Ekart
- Other reliable courier partners
The courier partner is selected based on your delivery location and service availability.
3. Delivery Timeframes
Estimated delivery times after dispatch are:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–5 Business Days |
| Other Cities | 3–7 Business Days |
| Remote Areas | 5–10 Business Days |
Please note that these are estimated delivery times and may vary depending on courier operations and local conditions.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
We may offer:
- Free shipping on eligible orders or promotional campaigns.
- Standard shipping charges based on order value and delivery location.
Any applicable shipping fee will be clearly shown before you place your order.
5. Order Tracking
Once your order has been dispatched, you will receive:
- A shipping confirmation email.
- A tracking number.
- A tracking link (where available).
You can use this information to monitor the status of your shipment.
6. Delivery Issues & Delays
While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:
- Weather conditions
- Natural disasters
- Public holidays
- Government restrictions
- Courier service delays
- Incorrect or incomplete shipping information provided by the customer
If your order is significantly delayed, please contact us and we will work with the courier partner to resolve the issue as quickly as possible.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
SWAGR.IN is not responsible for:
- Delays caused by incorrect addresses.
- Failed deliveries due to incomplete address information.
- Additional shipping charges incurred because of incorrect customer details.
If you notice an error in your shipping information after placing an order, please contact us immediately. We will do our best to update the information before the order is dispatched.
8. Lost or Damaged Packages
If your package is lost during transit or arrives damaged:
- Contact us within 48 hours of delivery or the expected delivery date.
- Include your order number and photographs (if the package is damaged).
- We will coordinate with the courier partner to investigate and provide an appropriate resolution.
9. International Shipping
At present, SWAGR.IN ships only within India.
We do not offer international shipping at this time. If we expand our shipping services internationally in the future, this policy will be updated accordingly.
10. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Store Name: SWAGR.IN
Email: support.swagr@gmail.com
Business Days: Monday to Friday
We appreciate your trust in SWAGR.IN and are committed to delivering your orders safely, efficiently, and with the highest level of service.